Privacy Policy

Effective Date: 9th April 2024

At The Gentle Needle Guy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in accordance with the Australian Privacy Principles (APPs).

1. Who We Are

Business Name: The Gentle Needle Guy

Business Type: Sole Trader

ABN: 79423569570

Location: New Farm, QLD, Australia

Contact: info@thegentleneedleguy.com

2. What Information We Collect

We collect personal data through:

- Contact forms on our website

- Online booking systems (e.g. Halaxy, Calendly)

- Email newsletter sign-ups

- Intake forms (including health history)

- Cookies and Google Analytics for website analytics

3. How We Use Your Information

We use your information to:

- Book and manage appointments

- Communicate with you regarding services

- Send newsletters and updates (if you opt in)

- Improve our website experience and performance

- Meet legal and professional obligations

4. Disclosure to Third Parties

We may share your information with trusted third-party service providers including:

- Booking platforms (e.g. Halaxy)

- Email marketing platforms (e.g. Mailerlite)

- Website hosting and analytics services (e.g. Squarespace, Google)

5. Data Storage and Security

Your information may be stored on secure external platforms. We retain client data for a minimum of 7 years in accordance with Australian healthcare regulations. We take reasonable measures to protect your information from loss, misuse, or unauthorized access.

6. Access and Correction

You may request to access or delete your personal information by contacting us at info@thegentleneedleguy.com. We will respond within a reasonable timeframe.

7. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be reflected on this page with a new effective date.

By using our website and services, you agree to the collection and use of information in accordance with this policy.